General Information

City
Montréal
State/Province
Quebec
Country
Canada
Department
DELIVERY_ACCOUNT_OPERATIONS
Date
Wednesday, September 20, 2023
Working time
Full-time
Ref#
20032339
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Entry Level
Currency
CAD - Canada - CA
Annual Base Salary Minimum
25,380
Annual Base Salary Maximum
50,760
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers. If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search.  
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Position Concept:

This position works onsite with the customer in the Loading Dock.

Focus on the following:

  • Delivery of service that meets the Service Level Agreements and delights the customer
  • Supporting the achievement of productivity improvements
  • Contributing to service transformation and business growth

Location:

Onsite with client in Montreal working in Loading Dock with 3 garage bays

Schedule:

Monday through Friday – 7:30am to 4:00pm

Responsibilities:

  • Load and unload packages by hand or skid using suitable material-handling equipment such as pallet jacks.
  • Upon receiving packages, must inspect the unloaded packages for any damages or irregularities.
  • Review and ensure shipment accuracy - refusal of inaccurate packages
  • Maintaining clean and debris-free dock areas for a safe working environment.
  • Perform backfill duties for absent coworkers
  • Perform other duties as assigned by Manager
  • Set up and operate high level mail equipment such as: finishing equipment in an automated high speed / high volume environment
  • Perform basic digital print production
  • Complete and maintain all logs and reports including month-end reports

Background, Experience and Qualifications:

  • Bilingual – Fluency required in both English and French
  • Experience in customer facing role / customer service role
  • Proven ability to work under pressure handling multiple tasks to ensure timely completion of all activities
  • Able to listen and communicate effectively
  • Ability to lift and move up to 50 pounds
  • High School Diploma or equivalent certification
  • Effective organizational skills

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