General Information

City
Burlington, Colchester
State/Province
Vermont
Country
United States
Department
SOLUTION_DESIGN
Date
Wednesday, May 1, 2024
Working time
Full-time
Ref#
20032833
Job Level
Individual Contributor
Job Type
Experienced
Job Field
SOLUTION_DESIGN
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
105,000
Annual Base Salary Maximum
150,000
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Overview:

Xerox IT Services is seeking a self-motivated and experienced Senior Solutions Architect - Data Center to engage with clients in Vermont as a trusted advisor spanning all phases of client engagement; sales, project delivery, managed services, architectural and budget planning. The qualified candidate is an experienced engineer / architect capable of complex requirements gathering and solution design, deployment, and support leadership over long-lasting and strategic client relationships. In this role, you will be on the front lines of our business as a client advocate who brings the full range of Xerox IT Services solutions to bear in support of client business objectives. By working closely with customers, sales representatives, and manufacturers, you will assess business and technical requirements, perform solution development, create bills of materials, and develop labor estimates for projects. As a Solutions Architect within the Data Center Solutions Design team, you will provide technical direction and mentoring to customers, implementation engineers, managed IT services engineers, as well as work closely with the Sales Team, promoting and supporting data center related sales efforts and assisting with revenue achievement.

What You’ll Do:

  • Partner with our account managers across all phases of engagement. You will work with manufacturer and partner resources to identify and qualify opportunities and close deals.
  • Develop and present compelling business cases to customers and maintain expert-level knowledge of all elements of the business case (drivers of cost, benefit, and risk).
  • Showcase Xerox IT Services solutions—setting up demonstrations and explaining benefits to customers-and designing and configuring products to meet specific customer needs.
  • Collaborate closely with other Engineers/Architects to align the technology architecture to the customer's mission and ensure customer success.
  • Expand customer base, using data center solutions that provide ongoing value to new and existing customers.
  • Develop and manage overall sales strategy to include presentations, sales materials, value proposition, key messages, etc.
  • Effectively manage sales information using electronic tools and programs including Customer Relations Management (CRM) systems, quoting tools, etc.
  • Develop solutions that define customer expectations as well as the product and services requirements that are necessary to achieve client objectives.
  • Review and guide project documentation including statements of work, implementation plans, deployment plans, project test plans, as well as management and operations plans.
  • Maintain knowledge of complex industry trends, current data center trends and technologies and update management on risk and threat that could impact company business.
  • Function as a team member.
  • Maintain multiple advanced manufacturer specific certifications. i.e.: Cisco, VMware, HPE, VMware, Dell/EMC, Microsoft, etc.

What You Need to Succeed:

  • A systems architect with 8+ years-related experience preferred; BS/BA (EE/CS) a plus.
  • Passionate about the customer experience and excited about new technology, along with a do-what-it-takes demeanor about customer success.
  • Dell or Nutanix HCI solutions experience required.
  • Microsoft Active Directory experience required.
  • Microsoft Azure experience preferred.
  • Strong Virtualization expertise in VMware solutions is required.
  • Strong Technical knowledge implementing, supporting, and troubleshooting other technology areas such as SAN, Backup Recovery, Switch, Cloud (Azure), Security technologies and VDI is a plus.
  • Knowledge of current Windows Server versions, current client operating systems, network protocols, routing, switching and firewalls. Comprehensive understanding of anti-virus and backup solutions.
  • Knowledgeable of baseline SE skills and in-depth knowledge in data center products/licensing.
  • Experienced in relevant solutions sets, product line specifications, performance criteria and applications.
  • You have industry knowledge and years of technology experience to aid in technical selling, explaining features and benefits to customers-and crafting and configuring products to meet specific customer needs
  • You have excellent written, listening, consultation and presentation skills.
  • Programming experience a plus.
  • Manufacturer related certification(s) with: Cisco, HPE, VMware, Dell/EMC, and/or equivalent experience and the desire to become one a plus.
  • Ability to work remotely, unsupervised, and virtually to accomplish all job requirements
  • Ability for some travel; 5-10%
  • Live and work in-region with clients
  • Ability to set goals and work independently.

What We Offer:
  • Competitive compensation
  • Comprehensive benefits offerings (including medical, dental, vision, life insurance)
  • Retirement Plan - 401K
  • Paid holidays, personal choice days, and paid time off
  • A culture that offers flexibility and a healthy work life balance

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